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Residents reminded to be vigilant of telephone scams

posted 22 Jun 2020, 02:51 by Chris Hoare

Police & Suffolk Trading Standards are urging residents to remain vigilant of telephone scams after an elderly victim fell victim to an Amazon telephone scam. 

Suffolk Trading Standards has issued the following guidance -  

Beware of telephone calls being made by fraudsters pretending to be from Amazon.

We’ve had reports of calls being made from individuals claiming your Amazon Prime subscription is due to expire, and will be automatically taken from your account. The recorded message asks you to press 1 to cancel or to speak to customer services. The call then goes through to an individual who “requires” your personal details.

Another scam call claims that your Amazon Prime account is being cancelled and that bank details are required to refund this.

If you receive a call, claiming to be from Amazon, HANG UP!

Do not provide any personal information, your Amazon log in details, banking details or credit/debit card information.

Report any scam calls to Suffolk Trading Standards via Citizens Advice Consumer Service on 0808 223 1133.

Other methods of contacting Suffolk Police are as follows –

Website – www.suffolk.police.uk or http://www.suffolk.police.uk/contact-us/report-something  

Crimestoppers – Contact the independent charity Crimestoppers 100% anonymously on 0800 555 111, or via their online form: www.crimestoppers-uk.org

Phone – Call 101

Action Fraud website - www.actionfraud.police.uk or telephone 0300 123 2040.

Please note in the event of an emergency you should always call 999.

Fraud prevention information can be found via this link - http://www.suffolk.police.uk/sites/suffolk/files/fraudprevention1.pdf

Help us keep our communities safe.

Police advice on a variety of subjects can be accessed via  https://www.suffolk.police.uk/advice

To report something, or to otherwise contact Police, use the link http://www.suffolk.police.uk/contact-us 

To report something anonymously call Crimestoppers on 0800 555 111 or visit www.crimestoppers-uk.org

Alternatively call 101 for non-urgent matters.
Always call 999 in emergencies, or if an immediate police response is required.

Police Connect Team
19 Jun 20