Police Connect Messages


Renewed appeal to trace woman following fraud

posted 18 Apr 2017, 06:02 by Chris Hoare   [ updated 18 Apr 2017, 06:03 ]


Suffolk Police are appealing for help from residents in Norfolk, Essex and Cambridgeshire to trace a woman who officers would like to speak to in connection with a fraud where £12,500 was stolen from a bank account.

A woman went to one branch of a bank to request a new debit card and then went to another to request a new PIN. Both were sent to the account holder’s home address, without her knowledge, but appear to have been intercepted.

The new bank card and PIN were then used at branches of the bank in Ipswich, Bury St Edmunds and Newmarket on the same day in October 2016 with thousands of pounds being withdrawn on each occasion.

While the account holder, from Bury St Edmunds, has been compensated by her bank, Suffolk Police are keen to speak to the woman pictured in connection with the fraud.

She is described as white, of slim build, possibly in her 50s to 60s, with below shoulder length brown hair. Images of the woman are attached below.


     





Anyone who may recognise her is asked to contact Bury St Edmunds CID by dialling Suffolk Police on 01473 613500, quoting crime number 69501/16.


Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team



Avoid a spring break in

posted 13 Apr 2017, 00:56 by Chris Hoare   [ updated 13 Apr 2017, 00:59 ]


As the days become longer and warmer with the promise of summer, Suffolk Police are reminding residents to protect their homes against opportunistic thieves.

Warmer weather can bring with it offenders on the look-out for lapses in security, such as open doors and windows, particularly when valuables are left on display.

In fact, since January 2016 at least 29% of burglaries in Suffolk have been as a result of an unlocked door or open window.

Detective Superintendent Andy Smith said: "At this time of year, burglars know that many of us will want to open windows and doors to let the fresh air in, even when we’re in the garden. As a result, we tend to see more burglaries in the warmer months as homes are left more insecure.

"Thieves typically look for the easy option by looking for gaps in security and are often not afraid to try door locks. I would urge residents to look at their home security through a thief’s eye to prevent them from becoming an easy target. For instance, if you can pull your front door handle down from the inside, so can a burglar.”

In the coming weeks, Suffolk Police will be sharing crime prevention messages across its social media pages, with illustrative scenes involving garden gnomes to raise awareness of some of the simple steps residents can take to help them avoid becoming a victim of crime.


The posts will be shared using #GnomeSecurity in a bid to make them more memorable, whilst also appealing to the younger generation during school holidays.

D/Supt Smith continues: "Garage and outbuilding break-ins are also common at this time of year as burglars look for power tools, bikes and other expensive items. Thieves will also look for utensils to help them break into homes so make sure you use good quality locks and keep garden gates locked.

"I would also encourage people to keep an eye on their neighbours’ homes, particularly when you know they are on holiday. Setting up or joining a Neighbourhood Watch Scheme is an excellent way to work together in preventing your area from being targeted.

"Being the victim of a burglary can have both an emotional and financial impact, however protecting your home doesn’t have to be expensive.”

LOCK 
• Lock all doors and remove the keys before leaving the house. 
• Keep front doors locked even when you are at home and especially if you are in the back garden. 
• Close all windows fully before you leave the house, lock downstairs windows and remove the keys. 
• Use window limiters to allow air in instead of keeping windows fully open, even when you’re at home. 
• Install window locks on upstairs windows that can be easily accessed by a flat roof. 
• Lock back gates using a sturdy lock such as a closed shackle padlock to no less than CEN 3-4 security grade or 5 lever lock.

LIGHT 
• Make your home look lived in – use timer switches if you’re not home.
• ‘Dusk-to-dawn’ sensored security lighting is a cheap, low cost way of making sure the front of your home or shed/outbuilding is well-lit. 
• Visible burglar alarms can make burglars think twice; get specialist advice and consult your insurance company. 
• Hedging and shrubs to the front of your property should be pruned to no higher than 1m and trim trees up from the ground to 2m. This will allow a clear line of sight across your property and will stop the garden being used as a hiding place.

HIDE 
• Keep your valuables, jewellery, cash, passport and deeds to your property in a safe. 
• Never leave spare keys in an open place. Be aware, burglars know all the usual hiding places so never leave a spare key under the doormat or under a garden gnome.
• Keep dustbins and wheelie-bins away from fencing/gates as these can be used by thieves to climb into windows or used to escape. 
• Make sure valuables are property marked. Take photographs and keep a note of any serial numbers. 
• Don’t leave equipment and tools lying around that can be used by burglars to break into your home, such as hammers, shovels or gardening tools. Keep ladders locked away and out of sight.

For more security advice visit https://www.suffolk.police.uk/advice/crime-prevention-z.



Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team

10 Apr 17

Rogues targeting Suffolk

posted 7 Apr 2017, 04:24 by Chris Hoare   [ updated 7 Apr 2017, 11:03 ]


This message is being broadcast on behalf of Suffolk Trading Standards

Suffolk is being targeted by various rogue traders at the moment.  Here are the details so that you can help to warn others.

Since the beginning of the year we have received a large number of complaints from residents who own solar panels, with energy saving companies claiming they have an energy saving device that will save them money, or offering to check their ‘system’ for free.

In the last month, two elderly residents were contacted by such companies, convincing them that they and their properties were at risk. One victim was told the lid to her water tank was loose, which ran the risk of overflowing onto the electrics in the house, and electrocuting her. The resident was told they would need to pay the company £7,500 up front in cash, and that work would need to start as soon as possible. The victim went straight to the bank to withdraw the money, but fortunately the bank staff contacted Suffolk Trading Standards before any money was passed over. Read more  here  

On Tuesday we received reports of 5 men in a van going door-to-door offering to clean driveways in and around Felixstowe.

On Wednesday, Trading Standards responded to a report, again from vigilant staff at a local bank, advising us that an elderly man from Felixstowe had come in to withdraw £4,000. This was on top of £2,000 he had withdrawn the day before. The money was to be paid to traders (three men) who had called at his property offering to undertake guttering work. They had then indicated that his chimney was loose, and the whole roof needed replacing. Trading Standards is now investigating. 

If you spotted traders in a white transit style van in Felixstowe on Tuesday or Wednesday, calling at properties, please report it to us via Citizens Advice Consumer Service on 03454 040506.

On Thursday we received reports of Nottingham Knockers calling at doors in the Chantry area of Ipswich. If they call at your door, please report them to Suffolk Police online or via 101. (Follow this link for more about Nottingham Knockers)


Help us keep our communities safe by reporting any suspicious activity. 

Please use the following link to pass useful information to Suffolk Police about any incident.

https://www.suffolk.police.uk/contact-us/report-something/report-crime

DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.

To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.

Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z

Police Connect Team

7 Apr 17

Scam - Your Account is Locked - Trading Standards advice

posted 3 Apr 2017, 11:38 by Chris Hoare


This message is being sent on behalf of Suffolk Trading Standards

We have received so many examples of scam emails and texts in recent weeks, most of which tell the recipient that they are locked out of their account, it has been blocked, or limited.  These are all examples of phishing.


Phishing plays on the word ‘fishing’, in that the fraudsters fish for potential victims by sending emails, social media messages or text messages or making phone calls with urgent messages in the hope of persuading someone to visit the bogus website.

The fraudsters will use your details to 
steal your identity, or simply take the money you’ve paid and break all contact.

Spot the Signs:

  • Their spelling, grammar, graphic design or image quality is poor quality. They may use odd ‘spe11lings’ or ‘cApiTals’ in the email subject to fool your spam filter.
  • If they know your email address but not your name, it’ll begin with something like ‘To our valued customer’, or ‘Dear...’ followed by your email address.
  • The website or email address doesn’t look right; authentic website addresses are usually short and don’t use irrelevant words or phrases. Businesses and organisations don’t use web-based addresses such as Gmail or Yahoo.

Protect yourself:

  • Don’t assume anyone who’s sent you an email or text message – or has called your phone or left you a voicemail message – is who they say they are.
  • If a phone call or voicemail, email or text message asks you to make a payment, log in to an online account or offers you a deal, be cautious.
  • Make sure your spam filter is on your emails. If you find a suspicious email, mark it as spam and delete it to keep out similar emails in future.
  • If in doubt, check it’s genuine by asking the company itself. Never call numbers or follow links provided in suspicious emails; find the official website or customer support number using a separate browser and search engine.

How to report it

Report it to Action Fraud online www.actionfraud.police.uk or call 0300 123 2040.

 

Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team


3 Apr 17

Suffolk Neighbourhood Watch Association AGM

posted 3 Apr 2017, 11:36 by Chris Hoare


The next Annual General Meeting for the Suffolk Neighbourhood Watch Association (SNWA) will take place on Friday 7th April 2017 at Woolpit Village Hall, Mill Lane, Woolpit. Suffolk. IP30 9QX.

All welcome.

Doors open at 7.00pm ready for a meeting start at 7.15pm.

There are ample parking spaces and refreshments will be available.

For more details please see the SNWA website www.suffolknwa.co.uk/latest-news/annual-general-meeting-2017.

Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team


3 Apr 17

CCTV appeal after fraud

posted 3 Apr 2017, 11:35 by Chris Hoare



Police are releasing CCTV images of a woman officers would like to speak to in connection with a fraud where £12,500 was stolen from a bank account.

A woman went to one branch of a bank to request a new debit card and then went to another to request a new PIN. Both were sent to the account holder’s home address, without her knowledge, but appear to have been intercepted.

The new bank card and PIN were then used at branches of the bank in Ipswich, Bury St Edmunds and Newmarket on the same day with thousands of pounds being withdrawn on each occasion.

While the customer has been compensated by bank, police are keen to speak to the woman pictured in connection with the fraud.

She is described as white, of slim build, possibly in her 50s to 60s, with below shoulder length brown hair. 

       

Anyone who may recognise her is asked to call Bury St Edmunds CID by dialling Suffolk Police on 101, quoting crime number 69501/16.

Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team


31 Mar 17

Suffolk Police - Scam phone calls

posted 3 Apr 2017, 11:31 by Chris Hoare




Police are warning members of the public to be vigilant after a Suffolk resident was telephoned by scammers last week. 

 

On Thursday 23 February a female resident in Woodbridge received a phone call from an offender claiming to be a police officer from Ipswich Police Station. They were told that somebody was trying to tamper with her bank account and that he needed to put a stop on her account.

 

The victim was unsure if she had given the caller her bank details, but on checking with her bank no fraudulent activity has taken place on her account

 

Residents should remember the following:

 

·         Your bank or the police will never ask for your PIN, bank card or bank account details over the phone – never give these details out.

·         If you receive such a call leave the landline for at least five minutes to make an outside call. Fraudsters will keep the line open and have been known to play ring tones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number.

·         Use a friend or neighbour’s telephone instead.

·         Friends, family, carers and neighbours are asked to spread the word to ensure everyone is aware of this scam and what they should do.

 

 Anyone who believes they have been a victim of fraud should call police on 101 or Crimestoppers on 0800 555 111. You can also report a fraud to Action Fraud on 0300 123 2040 or via their website www.actionfraud.police.uk

Help us keep our communities safe by reporting any suspicious activity. 

 

Please use the following link to pass useful information to Suffolk Police about any incident.

 

https://www.suffolk.police.uk/contact-us/report-something/report-crime

 

DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.

 

To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.

 

Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z

 

Police Connect Team

28 Feb 17

Be on guard again fake Trading Standards Officers

posted 3 Apr 2017, 11:29 by Chris Hoare



This message is being broadcast on behalf of Suffolk Trading Standards

 We have been advised by Essex Trading Standards that they have received three reports of roofers calling at homes, claiming to be from Trading Standards.

 The callers are claiming that a roofer who recently carried out work is being investigated. The caller claims that they can carry out a survey of the resident’s roof and that they will be able to claim compensation as part of the investigation. They are then asking the resident for sums of around £2,000.

 Trading Standards Officers are highly unlikely to visit a consumer’s home unless they have already been asked to by the consumer or a trusted friend or relative.

 Trading Standards Officers will NEVER ask a resident for money.

 There are certain precautions that can be taken to guard against doorstep callers:

 Fit and use a door security chain when you open the door.

  • Check the identification of a caller by ringing their employer. Use the telephone number from your telephone book and not one they might supply.

  • Do not let anyone to carry out work on your house until you get a second opinion and never agree to callers who say “we are only in the area today”.

  • Never keep large sums of money in the house and keep purses out of sight, not near the door.

 For further information or advice on consumer issues or rogue traders please use the following contacts:

 Phone: 0345 4040 506

Email: trading.standards@suffolk.gov.uk

Website: https://www.suffolk.gov.uk/community-and-safety/trading-standards-for-consumers/

Help us keep our communities safe by reporting any suspicious activity. 


Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


15 Feb 17

Police target drivers using mobile phones

posted 3 Apr 2017, 11:25 by Chris Hoare



Police in Norfolk and Suffolk issued more than 200 tickets to drivers caught using their mobile phone behind the wheel.  

Roads policing officers from both counties carried out extra patrols last week as part of Operation Ringtone, which coincided with a nationwide campaign led by the National Police Chiefs Council (NPCC).  

The week-long campaign carried out between Monday and Sunday (23-29 January) resulted in 102 tickets being issued in Norfolk while 149 were issued in Suffolk.  

During the last Operation Ringtone campaign, held in November, tickets were issued to 137 drivers in Norfolk and 132 in Suffolk.  

Driving while using a mobile phone is one of the ‘fatal four’ offences which makes you more likely to be killed or seriously injured in a collision; alongside speeding, drink driving and not wearing a seatbelt.  

Legislative changes expected to come into effect from 1 March will see the penalty for using a mobile phone behind the wheel rise to a £200 fine and six penalty points on your licence. 

Chief Inspector Kris Barnard, head of the Norfolk and Suffolk Roads Policing & Firearms Operations Unit, said: "Using a mobile phone behind the wheel significantly increases your risk of being involved in a crash. If drivers are talking, texting or using the internet on their phones they are distracted from the job at hand and will therefore take longer to brake and longer to stop. 

"If drivers are looking down at their phone they will be much less aware of what’s happening on the road around them; they’re more likely to tailgate the vehicle in front, fail to stay in the correct lane and be less aware of road signs are traffic lights.  

"We use a number of tactics to carry out patrols including the use of marked and unmarked motorcycles, high-sided vehicles and officers on foot patrols. This is something we target all year round but thus campaign gives us the opportunity to highlight the dangers and increase awareness among motorists.”

Suffolk’s Police and Crime Commissioner, Tim Passmore said: "Time and time again we see drivers using their phones on the move so I absolutely support the Constabulary’s campaign to increase enforcement on our county’s roads.  

"Using a mobile phone at the wheel is reckless and costs lives. It absolutely horrifies me when I see drivers on their phones and sadly we see it all too often.

"Nothing that anyone is talking about on their phone while they are driving can be so important that it is worth risking their own life and the life of others.”  

Police in Suffolk work closely with partner agencies, including the Suffolk Roadsafe Partnership, to educate drivers and improve safety. A lot of work is focused on the fatal four motoring offences of drink driving, speeding, using a mobile phone and not wearing a seatbelt.

Help us keep our communities safe by reporting any suspicious activity. 

Please use the following link to pass useful information to Suffolk Police about any incident.


https://www.suffolk.police.uk/contact-us/report-something/report-crime


DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.


To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.


Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z


Police Connect Team


1 Feb 17


Appeal issued on behalf of Essex Police - Do you recognise these rings?

posted 3 Apr 2017, 11:23 by Chris Hoare


250117 Appeal issued on behalf of Essex Police

Do you recognise these rings?

    

They are believed to have been stolen from either Essex or Suffolk and were recovered by police on Thursday, January 19.

A 36-year-old man from Basildon was arrested on suspicion of conspiracy to commit burglary and released on bail until March 14, pending further enquiries.

The arrest was part of a complex investigation into a large number of burglaries from homes and jewellery shops in Essex, London, Suffolk, Kent and Surrey.

Four men have been arrested in connection with the investigation and are currently on bail until March 14, pending further enquiries. They are three men aged 28, 29 and 46 from Clacton and a 31-year-old from Barking.

Anyone who recognises the rings is asked to contact Detective Constable Aimee Burton at Colchester CID on 101 extension number 430385.


Help us keep our communities safe by reporting any suspicious activity. 

Please use the following link to pass useful information to Suffolk Police about any incident.

https://www.suffolk.police.uk/contact-us/report-something/report-crime

25 Jan 17

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